Refund policy
Suppla is operated by EVOPRIME SOLUTIONS LLC. Your satisfaction is our priority, and every order is backed by our 60-day money-back guarantee.
60-Day Money-Back Guarantee
If you are not completely satisfied with your purchase, you may request a refund within 60 days of your delivery date. You do not need to return the bottle. If the product did not work for you, contact us and we will make it right.
How to request a refund
Email us at support@getsuppla.com with your order number and the reason for your request. Once approved, refunds are issued to your original payment method within 5 to 10 business days.
Damaged, defective, or incorrect items
If your order arrives damaged, defective, or incorrect, email support@getsuppla.com within 30 days of delivery. We will replace the item or issue a full refund at no additional cost to you.
Subscriptions
Subscription orders can be paused, modified, or cancelled at any time before your next billing date from your account or by emailing support@getsuppla.com. Subscription orders are covered by the same 60-day money-back guarantee.
Contact us
EVOPRIME SOLUTIONS LLC
120 E Grand Ave, Clovis, New Mexico 88101, United States
Email: support@getsuppla.com
